Thunes

Technical Support Engineer

Thunes · São Paulo, São Paulo, Brazil

Posted about 2 months ago

or apply directly on Thunes's site. We never take the application ourselves.

Is this posting real?

This role has been open
58 days
Thunes's roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of Thunes's roles list one
Ghost-job risk at Thunes
high
50 stale, 0 reposted of 53 open
Hiring momentum
68 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Thunes's own greenhouse board since 2026-08-03. Full hiring picture for Thunes.

About this role

As a Technical Support Engineer at Thunes, you will be responsible for ensuring the stability and performance of the global payment platform. Your day-to-day tasks will involve troubleshooting complex technical issues, conducting in-depth investigations across various system layers, and collaborating with engineering and product teams to implement long-term reliability improvements. You will also maintain documentation and drive automation efforts to enhance operational efficiency.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Thunes as an employer.

What you need

  • Knowledge in data manipulation using SQL queries and file handling
  • Ability to read and comprehend code for troubleshooting
  • Familiarity with API concepts and usage
  • Experience with SFTP protocols
  • Knowledge of Jira for issue tracking
  • Basic understanding of financial concepts, settlements, and reconciliation processes

Worth weighing

  • No salary listed
  • Role involves high-impact operational issues and requires strong analytical skills
  • Position requires collaboration with multiple teams in a fast-paced FinTech environment

Summarised from Thunes's posting. Read the full original.

Listed by Thunes on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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