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The Quality Group GmbH

Head of CRM (gn)

The Quality Group GmbH · Hamburg (hybrid)

Posted about a month ago

or apply directly on The Quality Group GmbH's site. We never take the application ourselves.

Is this posting real?

This role has been open
30 days
The Quality Group GmbH's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of The Quality Group GmbH's roles list one
Ghost-job risk at The Quality Group GmbH
high
72 stale, 9 reposted of 118 open
Hiring momentum
193 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from The Quality Group GmbH's own greenhouse board since 2026-08-03. Full hiring picture for The Quality Group GmbH.

About this role

The Head of CRM at More Nutrition will lead the development and execution of customer relationship management strategies focused on retention and customer lifetime value across DACH and international markets. This role involves building automated, personalized customer journeys, establishing a KPI framework, and fostering a culture of testing and experimentation. The position requires collaboration with various teams to integrate CRM into broader commercial strategies and to mentor a CRM team.

Our read on this posting3.2out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of The Quality Group GmbH as an employer.

What you need

  • 6+ years of experience in CRM or lifecycle marketing within DTC or eCommerce
  • Proven track record of building and scaling CRM and lifecycle strategies that drive retention, revenue, and CLV
  • Deep expertise in customer lifecycle management, segmentation, personalization, and customer behavior analytics
  • Strong hands-on experience with Klaviyo or similar CRM platforms, including automation, testing, and performance optimization
  • Experience scaling CRM across multiple markets and adapting strategies to different customer behaviors and market needs
  • Strong leadership and people development skills

Nice to have

  • Experience with multi-channel CRM across email, SMS, or similar channels

What you get

  • Flexible working hours and remote work options
  • Attractive employee discounts
  • Subsidy for the E-gym Wellpass
  • Workation
  • Corporate benefits
  • 28 days vacation/year

Worth weighing

  • No salary listed
  • The role involves significant responsibility in shaping CRM strategy and requires strong leadership skills
  • Focus on retention suggests a challenging environment with high expectations for performance improvement

Summarised from The Quality Group GmbH's posting. Read the full original.

Listed by The Quality Group GmbH on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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