or apply directly on Talkdesk's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days Talkdesk's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 53% of Talkdesk's roles list one
- Ghost-job risk at Talkdesk
- high 31 stale, 2 reposted of 49 open
- Hiring momentum
- 77 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Talkdesk's own greenhouse board since 2026-08-03. Full hiring picture for Talkdesk.
About this role
As a Senior Solutions Consultant at Talkdesk, you will lead the implementation of customer experience automation (CXA) and contact center as a service (CCaaS) solutions for clients, ensuring alignment with their strategic objectives. Your role involves providing hands-on support, driving post-implementation success, and collaborating with internal teams to enhance product offerings. You will also act as a trusted advisor to stakeholders, building relationships and contributing to the development of best practices for deployment.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Talkdesk as an employer.
What you need
- Bachelor's degree in a technical field or significant professional experience in a technical role
- 3+ years in Professional Services, Consulting, or IT/Software Development, focusing on AI or automation solutions in a SaaS environment
- Strong programming skills in one or more languages such as JavaScript, Python, or TypeScript
- Demonstrated experience working with REST APIs, webhooks, and SDKs to build integrations between different software systems
- Working knowledge around foundation models, RAG, LLM orchestration, and AI toolchains
- A true consultative approach and ability to communicate technical concepts to people of all backgrounds and skill levels
Nice to have
- Experience working with Finance, Banking, and/or Insurance industry customers
- Fluency in written and spoken Portuguese, Spanish, French, German
- Basic knowledge of building or optimizing conversational agents, chatbots, or virtual assistants
- Familiarity with CRM systems (Salesforce, Zendesk and other) and/or Contact Center Solutions
- Experience with diagram flowchart software, such as Visio, Lucid Chart, etc.
What you get
- Pay Range (OTE Pay): $123,000 - $205,000
- Long term incentives in the form of equity and short term incentives of either bonus or commission
- Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP)
- Retirement Benefits: 401(k) plan
- Uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees
- 14 paid holidays each year
Worth weighing
- No specific mention of the technology stack used beyond programming languages and APIs
- The role requires strong client management skills, which may not suit all candidates
- The position is remote, which may affect team collaboration dynamics
Summarised from Talkdesk's posting. Read the full original.
Listed by Talkdesk on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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