Care Advocate (Shift: 8:00 - 5:00pm CST)
TailorCare · United States
Posted 22 days ago · Previously reposted
or apply directly on TailorCare 's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 22 days TailorCare 's roles stay open a median of 23 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of TailorCare 's roles list one
- Ghost-job risk at TailorCare
- low 1 stale, 4 reposted of 13 open
- Hiring momentum
- 28 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from TailorCare 's own greenhouse board since 2026-08-03. Full hiring picture for TailorCare .
About this role
As a Care Advocate at TailorCare, you will engage with prospective patients primarily through high-volume outbound calls and multichannel outreach to promote enrollment in the musculoskeletal care navigation program. Your role involves building rapport with patients, addressing their concerns, and guiding them through the services offered, while documenting interactions and meeting performance targets in a fast-paced, tech-enabled environment.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of TailorCare as an employer.
What you need
- Experience in outbound call center, inside sales, telephonic outreach, or patient engagement roles—preferably in a healthcare, health plan, or health tech environment.
- Strong written and verbal communication, persuasion, and active listening skills.
- Willingness to learn and apply motivational interviewing techniques in patient conversations.
- Ability to manage a high call volume while maintaining accuracy and empathy.
- Comfortable working with productivity targets and quality metrics in a fast-paced, tech-enabled environment.
- Ability to use personal performance data and feedback to drive self-improvement.
Nice to have
- Familiarity with motivational interviewing and/or patient coaching strategies.
- Experience working with Medicare populations and a basic understanding of Medicare Health Plans.
- Knowledge of medical terminology.
- Previous experience with remote/telemedicine care delivery.
What you get
- Meaningful Work: Opportunity to make a positive impact on patients' lives.
- Work Environment: Remote-first company with options for a hybrid work model in Nashville.
- Time Off: Generous paid time off (PTO) and holiday plans.
- Family First: Paid parental leave and support for work-life balance.
- Comprehensive Benefits: Medical, dental, vision, life, and disability insurance, wellness resources, and employer HSA contribution from Day 1.
- Fair Compensation: Equitable pay and a 401k plan with employer matching.
Worth weighing
- High-volume outbound call center role may lead to burnout if not managed well.
- The position requires adaptability to changing scripts and workflows, which may not suit everyone.
- No salary listed in the posting, which may be a consideration for candidates.
Summarised from TailorCare 's posting. Read the full original.
Listed by TailorCare on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at TailorCare
- Health Economist LeadUnited States
- Technical Program ManagerUnited States
- Senior Contact Center AI Operations AnalystUnited States
- Senior Product Manager- ClinOps PlatformUnited States
- Senior Product Manager- Patient ExperienceUnited States
- Care Advocate (Shift: 8:00 - 5:00 pm MST / 9:00 - 6:00pm CST)United States
- Certified Health Coach (Shift: 9:00 - 6:00pm EST)United States
- Clinical Navigator - PT (Shift: 8:30 - 5:30pm CST)United States