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T2 Systems

Product Support Analyst

T2 Systems · IN_Indianapolis_HQ

Posted 27 days ago

or apply directly on T2 Systems's site. We never take the application ourselves.

Is this posting real?

This role has been open
27 days
T2 Systems's roles stay open a median of 20 days
Reposted
No
Salary listed
No
0% of T2 Systems's roles list one
Ghost-job risk at T2 Systems
low
0 stale, 0 reposted of 11 open
Hiring momentum
16 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from T2 Systems's own greenhouse board since 2026-08-03. Full hiring picture for T2 Systems.

About this role

The Product Support Analyst at T2 Systems provides technical support for T2 Flex PE solutions, addressing customer issues through various communication channels. Responsibilities include troubleshooting software and configuration problems, managing support cases, and contributing to customer experience improvement initiatives. The role also involves creating documentation and training materials, and participating in an on-call rotation for critical issues.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of T2 Systems as an employer.

What you need

  • Bachelor’s degree in computer science, information technology, database management, systems management, or a related field
  • 1-3 years of experience in technical support, product support, help desk, or application support
  • Demonstrated ability to troubleshoot technical problems involving software, configuration, data, communications, and application functionality
  • Strong analytical and troubleshooting skills
  • Ability to communicate technical concepts clearly to customers
  • Strong written documentation skills and attention to detail

Nice to have

  • Previous customer-facing technical or product support experience
  • Experience with Oracle-based products
  • Knowledge of the parking, mobility, or transportation industry

Worth weighing

  • No salary listed
  • On-call rotation may require after-hours work including evenings, weekends, and holidays
  • Role involves both technical troubleshooting and customer service, which may be demanding

Summarised from T2 Systems's posting. Read the full original.

Listed by T2 Systems on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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