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SumUp

KYC Operations Agent with Spanish

SumUp · Sofia, Bulgaria

Posted about a month ago

or apply directly on SumUp's site. We never take the application ourselves.

Is this posting real?

This role has been open
33 days
SumUp's roles stay open a median of 45 days
Reposted
No
Salary listed
No
1% of SumUp's roles list one
Ghost-job risk at SumUp
low
0 stale, 22 reposted of 409 open
Hiring momentum
564 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from SumUp's own greenhouse board since 2026-08-03. Full hiring picture for SumUp.

About this role

As a KYC Operations Agent with Spanish at SumUp, you will review and process verification cases for new and existing merchants in the Spanish-speaking market. Your role involves ensuring compliance with KYC processes, collaborating with team leads, and managing case backlogs while utilizing internal tools to assess merchant information. This position offers a supportive environment for learning and growth in financial compliance and operations.

Our read on this posting3.2out of 5
benefits
5/5
freshness
3/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SumUp as an employer.

What you need

  • Fluency in both English and Spanish (written and spoken) at a professional level
  • Comfortable working with databases and digital tools, with solid general computer literacy
  • Ability to stay organised and meet daily targets in a structured, process-driven environment
  • Enthusiasm for learning new systems and processes, with a genuine willingness to ask questions and grow

Nice to have

  • Experience in a KYC, compliance, or customer support role is a plus, though not essential

What you get

  • Opportunity to work with SumUppers globally on large-scale fintech products
  • Commitment to Diversity and Inclusion
  • A dedicated annual L&D budget of €2000 and 10 paid days of educational leave
  • Generous time off: 25 days of paid leave, plus one extra day per year of service
  • Additional health insurance and life insurance
  • On-site yoga and a co-sponsored Multisport card

Worth weighing

  • Role is office-based in Sofia, Bulgaria
  • No salary listed in the posting

Summarised from SumUp's posting. Read the full original.

Listed by SumUp on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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