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SumUp

Merchant Security Expert with French and English

SumUp · Sofia, Bulgaria

Posted about a month ago

or apply directly on SumUp's site. We never take the application ourselves.

Is this posting real?

This role has been open
33 days
SumUp's roles stay open a median of 45 days
Reposted
No
Salary listed
No
1% of SumUp's roles list one
Ghost-job risk at SumUp
low
0 stale, 22 reposted of 409 open
Hiring momentum
564 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from SumUp's own greenhouse board since 2026-08-03. Full hiring picture for SumUp.

About this role

As a Merchant Security Expert at SumUp, you will be responsible for addressing transaction-related requests from merchants while ensuring compliance with security protocols. Your role involves communicating with merchants to verify documents, monitoring behavior for compliance with regulations, and providing support primarily in French and English through various channels. The position emphasizes attention to detail and effective communication in a dynamic, international team environment.

Our read on this posting3.2out of 5
benefits
5/5
freshness
3/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SumUp as an employer.

What you need

  • Excellent language skills in both French and English
  • Strong communication skills
  • Ability to solve issues efficiently
  • Organizational skills under stress
  • Attention to detail

What you get

  • 25 days’ paid leave, increasing with tenure
  • Paid vacation for certain occasions
  • Paid 1 month Sabbatical vacation after 3 years
  • Individual learning budget
  • 10 days educational leave
  • Monthly digital food vouchers

Worth weighing

  • This job is on-site in Sofia
  • The role involves low phone volume and specialized security calls
  • The company emphasizes a diverse workforce and a team-first attitude

Summarised from SumUp's posting. Read the full original.

Listed by SumUp on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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