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Stripe

Support Operations, Privy

Stripe · NYC

Posted 20 days ago

or apply directly on Stripe's site. We never take the application ourselves.

Is this posting real?

This role has been open
20 days
Stripe's roles stay open a median of 45 days
Reposted
No
Salary listed
No
3% of Stripe's roles list one
Ghost-job risk at Stripe
low
0 stale, 52 reposted of 633 open
Hiring momentum
892 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Stripe's own greenhouse board since 2026-08-03. Full hiring picture for Stripe.

About this role

As a Support Operations Associate at Privy, you will manage the internal systems and workflows that enhance the efficiency of the Developer Success team. Your responsibilities include triaging support requests, maintaining data hygiene across various platforms, and collaborating with cross-functional teams to improve support processes. This role requires a detail-oriented approach and a proactive mindset to ensure customer issues are resolved effectively.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Stripe as an employer.

What you need

  • 1–3 years of experience in support operations, customer experience, technical program management, or a related operational role
  • Highly organized and process-driven
  • Strong attention to detail and a bias toward action and ownership
  • Strong intuition for customer sentiment and urgency
  • Familiarity with customer-support tooling, such as Pylon, Zendesk, Intercom, or Jira
  • Comfort working across systems and maintaining high-quality CRM data in tools such as HubSpot or Salesforce

Nice to have

  • Experience at a developer-tools or infrastructure company
  • Experience working closely with engineering and product teams
  • Experience working with APIs, coding with AI, or using AI to automate tasks and operational processes

Worth weighing

  • No salary listed
  • Role involves managing multiple systems and tools, which may require quick adaptability
  • Focus on internal processes and support operations may limit exposure to direct customer interaction

Summarised from Stripe's posting. Read the full original.

Listed by Stripe on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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