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Stripe

Product Manager, Support Experience

Stripe · Dublin, Ireland

Posted 26 days ago

or apply directly on Stripe's site. We never take the application ourselves.

Is this posting real?

This role has been open
26 days
Stripe's roles stay open a median of 45 days
Reposted
No
Salary listed
No
3% of Stripe's roles list one
Ghost-job risk at Stripe
low
0 stale, 52 reposted of 633 open
Hiring momentum
892 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Stripe's own greenhouse board since 2026-08-03. Full hiring picture for Stripe.

About this role

As a Product Manager for Support Experience at Stripe, you will enhance the capabilities of the user-facing AI agent that handles over 100,000 conversations weekly. Your role involves identifying customer problems, building solutions, and improving the conversational experience through a blend of user interface and conversation design. You will collaborate with various teams to implement and iterate on AI skills while focusing on user experience and quality.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Stripe as an employer.

What you need

  • 7–12+ years of industry product management experience
  • Deep user empathy and a high bar for user experience
  • Experience leading cross-team initiatives from ideation to execution
  • Technical expertise in leading technical products or a background in computer science
  • Strong written and verbal communication skills

Worth weighing

  • Focus on AI and user experience may require adaptability to evolving technologies
  • Role involves ambiguity which may not suit all candidates

Summarised from Stripe's posting. Read the full original.

Listed by Stripe on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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