Operations Associate - Managed Support (Includes Weekend Rotation)
Stripe · Mexico City
Posted 21 days ago
or apply directly on Stripe's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Stripe's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 3% of Stripe's roles list one
- Ghost-job risk at Stripe
- low 0 stale, 52 reposted of 633 open
- Hiring momentum
- 892 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Stripe's own greenhouse board since 2026-08-03. Full hiring picture for Stripe.
About this role
As an Operations Associate at Stripe, you will be responsible for troubleshooting and solving external user issues, analyzing processes to improve operations, and collaborating with other teams to enhance product offerings. This role involves gaining insights into how businesses use Stripe, contributing to a new operational culture, and working closely with global operations specialists. You will also be required to work a weekend shift pattern.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Stripe as an employer.
What you need
- User-first mindset and energized by solving difficult problems
- Excellent communication skills, both written and verbal
- Strong analytical thinking and problem-solving skills
- Prior experience in customer service or user-facing operations
- Interest in learning about technical products and processes
- Organized self-starter with a passion for finding solutions
Nice to have
- Prior experience or knowledge in user support
- Prior experience in troubleshooting
- Prior experience working on projects or process improvement initiatives
Worth weighing
- Weekend shift pattern required
- Role involves working in an in-office environment
- Focus on building a new operational capability may involve uncertainty
Summarised from Stripe's posting. Read the full original.
Listed by Stripe on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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