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Stripe

Manager, Technical Account Management

Stripe · Toronto

Posted 12 days ago

or apply directly on Stripe's site. We never take the application ourselves.

Is this posting real?

This role has been open
12 days
Stripe's roles stay open a median of 45 days
Reposted
No
Salary listed
No
3% of Stripe's roles list one
Ghost-job risk at Stripe
low
0 stale, 52 reposted of 633 open
Hiring momentum
892 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Stripe's own greenhouse board since 2026-08-03. Full hiring picture for Stripe.

About this role

The Manager of Technical Account Management at Stripe will lead and grow the Paid Support team, focusing on supporting the company's largest and most strategic users. This role involves managing a team of technical account managers, setting strategic goals, analyzing user feedback, and fostering a user-centric culture. The manager will also be responsible for hiring, retaining talent, and ensuring team effectiveness and growth.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Stripe as an employer.

What you need

  • At least 10+ years experience building and leading teams and businesses in high change environments delivering high impact in professional services, customer success, solutions architecture, or technical account management programs
  • Excellent collaborator, with a proven track record in managing across complex environments, building relationships that deliver impact
  • Excellent written and verbal communication skills
  • Strong sales revenue growth and/or operational background and a track-record of making data driven decisions
  • An ability to execute on and deliver complex operational projects involving multiple stakeholders
  • Bachelor's Degree required

Nice to have

  • Experience with fintech SaaS products and/or Payments industry
  • Experience leading growth initiatives (through driving sales revenue and/or elevating operational service) with winning track-record
  • Proven ability to scale a technical services or technical support team in a high-growth environment

Worth weighing

  • Role involves managing a high performing team, which may require strong leadership and people management skills
  • No specific salary or benefits information provided in the posting
  • Focus on user-centric culture may require adaptability to user feedback and changing needs

Summarised from Stripe's posting. Read the full original.

Listed by Stripe on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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