Stripe

Customer Success Leader (Greater China)

Stripe · Singapore

Posted 13 days ago

or apply directly on Stripe's site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
Stripe's roles stay open a median of 45 days
Reposted
No
Salary listed
No
3% of Stripe's roles list one
Ghost-job risk at Stripe
low
0 stale, 52 reposted of 633 open
Hiring momentum
892 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Stripe's own greenhouse board since 2026-08-03. Full hiring picture for Stripe.

About this role

As a Customer Success Leader at Stripe, you will manage a team of Customer Success Managers in the Greater China region, focusing on building and nurturing relationships with key enterprise clients. Your role involves recruiting and training team members, developing strategic engagement models, and ensuring the team meets ambitious revenue targets while providing consultative support to customers. You will also engage directly with clients and collaborate cross-functionally to enhance Stripe's offerings.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Stripe as an employer.

What you need

  • 12+ years of customer success management or account management or sales experience
  • 3-5 years of people management experience
  • Ability to hire, train, and coach a high-performance Customer Success team
  • Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies
  • Demonstrated passion for Stripe’s mission

Nice to have

  • Prior experience at a growth stage Internet/software company
  • Payments experience

Worth weighing

  • Role requires travel to Greater China for client interactions
  • High-growth environment may involve ambiguity and limited oversight

Summarised from Stripe's posting. Read the full original.

Listed by Stripe on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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