Splend

Customer Experience Team Leader

Splend · Brisbane, Australia

Posted 14 days ago

or apply directly on Splend's site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
Splend's roles stay open a median of 23 days
Reposted
No
Salary listed
No
0% of Splend's roles list one
Ghost-job risk at Splend
low
0 stale, 1 reposted of 12 open
Hiring momentum
16 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Splend's own lever board since 2026-08-04. Full hiring picture for Splend.

About this role

The Customer Experience Team Leader at Splend will manage a small team focused on delivering exceptional experiences for drivers. This role involves overseeing daily operations, managing customer relationships, and ensuring fleet efficiency while coaching the team to align with the company's goals. The position balances hands-on service delivery with leadership responsibilities in a fast-paced environment.

Our read on this posting2.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Splend as an employer.

What you need

  • Experience in team leadership and coaching
  • Ability to manage customer relationships
  • Strong focus on customer experience
  • Skills in overseeing daily operations and fleet efficiency

What you get

  • Bonus scheme: Opportunity to earn based on your performance
  • Day off for your Birthday
  • Salary packaging with 15% employer contributions for Electric Vehicles
  • Dedicated Learning & Development platform
  • Employee Assistance Program
  • Budget for team and company wide social initiatives

Worth weighing

  • Role involves balancing hands-on service delivery with team leadership, which may require significant multitasking
  • No specific salary mentioned in the posting
  • The emphasis on diversity and inclusion suggests a supportive workplace culture

Summarised from Splend's posting. Read the full original.

Listed by Splend on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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