Splend

Customer Experience Coordinator

Splend · Cricklewood, London

Posted about 3 months ago

or apply directly on Splend's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Splend's roles stay open a median of 59 days
Reposted
No
Salary listed
No
0% of Splend's roles list one
Ghost-job risk at Splend
high
12 stale, 1 reposted of 12 open
Hiring momentum
16 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Splend's own lever board since 2026-08-04. Full hiring picture for Splend.

About this role

As a Customer Experience Coordinator at Splend, you will serve as the primary point of contact for customers after they collect their vehicles, assisting them with vehicle swaps, returns, and various inquiries. Your role will involve face-to-face interactions, problem-solving, and collaboration with fleet and sales teams to ensure customer satisfaction and smooth operations at the Cricklewood hub.

Our read on this posting2.2out of 5
benefits
3/5
freshness
1/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Splend as an employer.

What you need

  • Ability to remain calm in upset situations
  • Attention to detail in following through on tasks
  • Desire for a hands-on role with diverse daily activities
  • Experience in face-to-face customer service

What you get

  • Bonus scheme based on performance
  • 25 days annual leave plus bank holidays
  • Day off for your Birthday
  • Dedicated Learning & Development platform
  • Private Health Insurance and Monthly Wellness Allowance
  • Employee Assistance Program

Worth weighing

  • Role involves face-to-face customer interactions which may be challenging
  • No specific mention of required experience or qualifications, focusing instead on attitude and potential

Summarised from Splend's posting. Read the full original.

Listed by Splend on their lever job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

More roles at Splend

All 12 open roles at Splend →

Apply to a Customer Experience Coordinator position at Splend - Jobs near me at Cricklewood, London