or apply directly on SPARETECH's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 22 days SPARETECH's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 25% of SPARETECH's roles list one
- Ghost-job risk at SPARETECH
- high 3 stale, 0 reposted of 4 open
- Hiring momentum
- 9 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from SPARETECH's own greenhouse board since 2026-08-03. Full hiring picture for SPARETECH.
About this role
As a Senior Customer Success Manager, you will manage a portfolio of enterprise customers in the manufacturing sector, ensuring their success and satisfaction with SPARETECH's solutions. Your role involves building relationships with senior stakeholders, driving retention and expansion strategies, and representing the company in various customer engagements. You will also collaborate with internal teams to enhance customer journeys and contribute to the overall growth of the Customer Success function.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SPARETECH as an employer.
What you need
- 4-7 years of Customer Success experience in B2B SaaS, ideally with enterprise customers in complex, technical, or manufacturing-related environments
- Ability to independently manage a complex customer portfolio and prioritize effectively
- Experience in building executive relationships and running strategic conversations
- Technical and industry curiosity with deep product and manufacturing knowledge
- Fluency in both German and English
What you get
- Remote work flexibility with options to work from home or at offices in Stuttgart or Munich
- Permanent employment contract
- 30 days of vacation
- Participation in the company's VSOP program
- Annual training budget of 1000 EURO
- Subsidized job bike and Wellpass gym membership
Worth weighing
- Travel required 2-4 times per month to meet with customers
- Focus on the manufacturing industry may limit broader SaaS experience
- Role involves significant self-leadership and personal development expectations
Summarised from SPARETECH's posting. Read the full original.
Listed by SPARETECH on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.