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SPARETECH

Customer Success Manager

SPARETECH · Chicago, Illinois, United States

Posted 13 days ago

or apply directly on SPARETECH's site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
SPARETECH's roles stay open a median of 80 days
Reposted
No
Salary listed
No
29% of SPARETECH's roles list one
Ghost-job risk at SPARETECH
high
4 stale, 0 reposted of 7 open
Hiring momentum
4 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from SPARETECH's own greenhouse board since 2026-08-03. Full hiring picture for SPARETECH.

About this role

As a Customer Success Manager at SPARETECH, you will lead clients through the onboarding process, ensuring they maximize the value of the software. Your role includes monitoring client engagement, resolving issues, and identifying opportunities for renewals and upsells. You will build strong relationships with stakeholders and collaborate with Account Executives to tailor solutions that meet client needs.

Our read on this posting3.2out of 5
benefits
3/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SPARETECH as an employer.

What you need

  • 2-5 years of experience in Customer Success, Solutions Engineering, Customer Support, or Technical Sales, preferably within the software industry or data-driven manufacturing environments
  • Proven ability to build deep product knowledge, proactively address customer concerns, and drive customer satisfaction and retention
  • Strong problem-solving skills and experience managing multiple stakeholders across diverse organizational levels
  • A self-starter mentality, with a passion for technology and a desire to thrive in a fast-paced, dynamic environment

Nice to have

  • Exposure to manufacturing processes and knowledge of the industry

What you get

  • Paid Time Off: 20 days of vacation, plus public holidays
  • Hybrid Work Model: Enjoy a flexible work setup, typically spending two days per week in our Chicago office
  • Professional Development: An annual training budget of $1,000 to support your growth in a dynamic, startup environment
  • Ownership Mindset: Participate in our VSOP program and contribute directly to the growth and success of a fast-scaling company
  • Healthcare Coverage: Healthcare benefits to help support you and your family
  • 401(k) Retirement Plan: Save for retirement through our 401(k) program with automatic enrollment and discretionary employer contributions

Worth weighing

  • No salary listed
  • Role involves significant client interaction and relationship management
  • Fast-paced, dynamic environment may require adaptability

Summarised from SPARETECH's posting. Read the full original.

Listed by SPARETECH on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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