Sonder.io

Customer Insights Partner

Sonder.io · Waterloo, Sydney

Posted 15 days ago

or apply directly on Sonder.io's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
Sonder.io's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Sonder.io's roles list one
Ghost-job risk at Sonder.io
high
39 stale, 3 reposted of 43 open
Hiring momentum
55 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Sonder.io's own greenhouse board since 2026-08-03. Full hiring picture for Sonder.io.

About this role

As a Customer Insights Partner at Sonder, you will engage with significant enterprise clients to transform health and wellbeing data into valuable insights for senior leadership. You will manage around 40 accounts, utilizing AI tools to generate evidence-based insights, identify opportunities for value creation, and collaborate with the sales team for account expansion. Your role will involve direct interaction with C-level executives and requires strong analytical and communication skills.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Sonder.io as an employer.

What you need

  • 5+ years in roles with direct accountability for senior client relationships, in enterprise account management, management consulting, or senior HR, Risk or WHS roles with large customer facing experience
  • Proven experience working with C-level and senior executives in enterprise organisations
  • A strong analytical mindset, with the ability to read a dataset, spot what matters and form a clear point of view
  • Comfort interrogating and refining AI generated outputs, with a genuine appetite for using AI as a core working tool
  • Executive presence, with the confidence to hold and defend a view in front of senior stakeholders
  • Commercial instincts to recognise an expansion opportunity in conversation and qualify it precisely

Nice to have

  • Valid driving licence

What you get

  • Hybrid and flexible working environment
  • Free access to the Sonder app with 24/7 support for employees and their families
  • Paid parental leave with an attractive return to work policy
  • 2 days of study leave to invest in your professional growth
  • Employee Share Option Plan (ESOP)
  • Salary Packaging and novated leasing

Worth weighing

  • No salary listed
  • Role involves significant interaction with C-level executives, which may require high-level negotiation skills
  • The position requires a strong analytical mindset and comfort with AI tools, which may not suit all candidates

Summarised from Sonder.io's posting. Read the full original.

Listed by Sonder.io on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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