Receptionist - Dean Street Townhouse, Central London
Soho House & Co. · Dean Street Townhouse, 69-71 Dean St, London W1D 3SE
Posted 20 days ago
or apply directly on Soho House & Co.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Soho House & Co.'s roles stay open a median of 33 days
- Reposted
- No
- Salary listed
- No 0% of Soho House & Co.'s roles list one
- Ghost-job risk at Soho House & Co.
- low 0 stale, 10 reposted of 433 open
- Hiring momentum
- 747 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Soho House & Co.'s own greenhouse board since 2026-08-03. Full hiring picture for Soho House & Co..
About this role
As a Receptionist at Soho House, you will be the first point of contact for members and guests, providing exceptional front-of-house service. Your day-to-day responsibilities include answering high-volume phone lines, managing reservations, maintaining a clean reception area, and addressing guest inquiries and concerns while fostering a welcoming atmosphere.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Soho House & Co. as an employer.
What you need
- 2–3 years’ experience in a front desk role
- Experience in luxury hospitality or private members clubs
- Strong leadership and team coordination skills
- Excellent verbal and written communication
- Proficient in reservation systems (e.g., Opera, Open Table, or equivalent)
- Calm under pressure and adept at resolving issues with a guest-first mindset
What you get
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (Option to add up to 2 additional dependents)
Worth weighing
- Salary is fixed at £15.50 GBP, which may not be competitive depending on experience and market conditions.
- The role requires handling high-pressure situations and a high volume of inquiries, which may be demanding.
- Experience in luxury hospitality is a must, which may limit applicants who do not have this background.
Summarised from Soho House & Co.'s posting. Read the full original.
Listed by Soho House & Co. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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