PitchMeAI Jobs
Soho House & Co.

Head Receptionist - Dean Street Townhouse, Central London

Soho House & Co. · Dean Street Townhouse, 69-71 Dean St, London W1D 3SE

Posted about a month ago

or apply directly on Soho House & Co.'s site. We never take the application ourselves.

Is this posting real?

This role has been open
33 days
Soho House & Co.'s roles stay open a median of 33 days
Reposted
No
Salary listed
No
0% of Soho House & Co.'s roles list one
Ghost-job risk at Soho House & Co.
low
0 stale, 10 reposted of 433 open
Hiring momentum
747 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Soho House & Co.'s own greenhouse board since 2026-08-03. Full hiring picture for Soho House & Co..

About this role

As the Head Receptionist at Soho House, you will lead the front desk team to provide exceptional service to members, guests, and visitors. Your responsibilities include supervising the reception team, managing high-volume phone calls, maintaining a clean reception area, and addressing guest concerns in real-time. You will also prepare daily reports, train new team members, and ensure efficient operations at the front desk.

Our read on this posting3.4out of 5
benefits
5/5
freshness
3/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Soho House & Co. as an employer.

What you need

  • Up to 2 years’ experience in a busy high-profile venue
  • Experience in luxury hospitality or private members clubs
  • 2–4 years in a receptionist or front-of-house role within a premium hospitality environment
  • Previous supervisory or leadership experience preferred
  • Proficient in reservation systems (e.g., Opera, Open Table, or equivalent)
  • Calm under pressure and adept at resolving issues with a guest-first mindset

What you get

  • Weekly Pay
  • Team meal whilst on shift prepared by our chefs
  • Soho Friends Membership
  • 50% Team discount on Food & Drink, 7 days a week
  • Staff Room Rates
  • Health Cash Plan (Option to add up to 2 additional dependents)

Worth weighing

  • Salary is fixed at £17.50 GBP, which may not be competitive depending on the market
  • Role requires handling high-pressure situations and guest complaints
  • Experience in a luxury setting is preferred, which may limit candidates without such experience

Summarised from Soho House & Co.'s posting. Read the full original.

Listed by Soho House & Co. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Soho House & Co.

All 433 open roles at Soho House & Co. →

Apply to a Head Receptionist - Dean Street Townhouse, Central London position at Soho House & Co.