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Soho House & Co.

Member Engagement Manager (Accounts Manager)

Soho House & Co. · New York Support Office, 55 Water Street, Brooklyn, NY 11201

Posted about 3 months ago

or apply directly on Soho House & Co.'s site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Soho House & Co.'s roles stay open a median of 69 days
Reposted
No
Salary listed
No
0% of Soho House & Co.'s roles list one
Ghost-job risk at Soho House & Co.
high
410 stale, 10 reposted of 433 open
Hiring momentum
747 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Soho House & Co.'s own greenhouse board since 2026-08-03. Full hiring picture for Soho House & Co..

About this role

The Member Engagement Manager (Accounts Manager) will focus on building strong relationships with high-profile members at Soho House in New York. This role involves designing and implementing a personalized engagement program to enhance member loyalty and drive revenue, while also managing member requests and collaborating with various teams to ensure exceptional service delivery.

Our read on this posting2.8out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Soho House & Co. as an employer.

What you need

  • High-touch relationship or account management focusing on high-value clientele (2+ years)
  • Experience in driving loyalty, retention, engagement, and revenue (customer life cycle)
  • Marketing / strategic outreach experience
  • Reporting and customer trend tracking
  • Experience working in a global / multi-property environment with a wide client-base

What you get

  • Competitive compensation packages
  • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
  • Paid Time Off: Full-Time Employees have sick days + vacation days
  • Career Development: Opportunities for domestic or international career progression
  • Soho Impact: Community engagement initiatives
  • Learning & Development: Access to a range of courses

Worth weighing

  • No specific mention of remote work flexibility
  • Role may require high levels of independence and self-direction
  • High-pressure environment due to focus on high-profile clientele

Summarised from Soho House & Co.'s posting. Read the full original.

Listed by Soho House & Co. on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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