or apply directly on Smartly's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days Smartly's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 22% of Smartly's roles list one
- Ghost-job risk at Smartly
- high 48 stale, 2 reposted of 76 open
- Hiring momentum
- 112 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Smartly's own greenhouse board since 2026-08-03. Full hiring picture for Smartly.
About this role
As a Customer Success Manager at Smartly, you will focus on managing a large portfolio of customers, ensuring their success in social advertising through training, support, and driving feature adoption. Your role involves building strong relationships, collaborating across various functions, and contributing to the growth of the Customer Success organization. You will also be responsible for meeting commercial targets and enhancing customer satisfaction.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Smartly as an employer.
What you need
- 4+ years of relevant experience in a customer success or similar customer-facing function
- Advanced knowledge of paid social advertising (Facebook, TikTok, Pinterest, Snapchat, etc.)
- Proactive problem-solver with a positive attitude
- Results-driven mentality capable of meeting commercial targets and weekly productivity goals
- Strong spoken and written communication skills
- Exceptional organizational skills
Worth weighing
- No salary listed
- Role involves managing a large book of business which may require significant time and effort
- Expectations for meeting commercial targets may add pressure
- Collaboration across multiple functions suggests a dynamic work environment that may vary day-to-day
Summarised from Smartly's posting. Read the full original.
Listed by Smartly on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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