or apply directly on SmartBear's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 22 days SmartBear's roles stay open a median of 41 days
- Reposted
- No
- Salary listed
- No 0% of SmartBear's roles list one
- Ghost-job risk at SmartBear
- moderate 7 stale, 0 reposted of 23 open
- Hiring momentum
- 41 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from SmartBear's own greenhouse board since 2026-08-03. Full hiring picture for SmartBear.
About this role
As a Renewals Specialist at SmartBear, you will focus on building and maintaining strong relationships with customers, acting as a trusted advisor to understand their business challenges. Your role will involve driving customer engagement, ensuring software adoption, and identifying upsell opportunities to enhance customer retention and loyalty.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SmartBear as an employer.
What you need
- 1-2 years of experience in a customer facing role
- Bachelor’s degree or equivalent experience
- Strong customer-focus and service orientated
- Excellent interpersonal skills and ability to build trusted relationships
- Ability to consult with customers’ remotely or onsite
- Ability to accomplish results working through others
Nice to have
- Sales, account management or customer success experience, especially in software
What you get
- Performance-based bonuses for eligible roles
- Generous benefits package that supports employees’ health and well-being
- Flexible time off and hybrid work options
- Professional development opportunities
- Inclusive, collaborative culture
Worth weighing
- No specific mention of career advancement opportunities beyond general growth
- Base salary is stated but commission structure is only described in general terms
- Role involves remote consulting which may require travel
Summarised from SmartBear's posting. Read the full original.
Listed by SmartBear on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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