or apply directly on Simpplr's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Simpplr's roles stay open a median of 14 days
- Reposted
- No
- Salary listed
- No 20% of Simpplr's roles list one
- Ghost-job risk at Simpplr
- low 0 stale, 0 reposted of 5 open
- Hiring momentum
- 6 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Simpplr's own greenhouse board since 2026-08-03. Full hiring picture for Simpplr.
About this role
As a Technical Writer at Simpplr, you will create and maintain documentation that helps customers understand and use the product effectively. Your role involves collaborating with the support team, product managers, and engineers to draft knowledge base articles, release notes, and in-app help text. You will also analyze support data to identify common customer issues and ensure the knowledge base remains up-to-date and user-friendly.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Simpplr as an employer.
What you need
- 3 to 6 years of technical writing or product content experience, ideally at a B2B SaaS company
- Good understanding of how enterprise software works, including permissions, roles, integrations, and multi-step workflows
- Clear, concise writing with strong editorial judgment
- Familiarity with common style guides such as the Microsoft Writing Style Guide or the Google Developer Documentation Style Guide
- Product thinking connecting features to user problems
- Comfort looking at support data like ticket trends
Nice to have
- Writing experience in intranet, employee experience, collaboration, or productivity products
- Exposure to Knowledge-Centered Service (KCS)
- Experience writing for or about AI and LLM features
- Comfort using AI tools responsibly in your writing workflow
- Some background in content design systems or terminology governance
What you get
- Meaningful ownership from day one
- Mentorship from a senior IC on UX writing, content design, and information architecture
- Direct partnership with support, product, and design teams
- A predictable release cadence and clear delivery expectations
- Visibility into how your work moves the metrics Support cares about
Worth weighing
- No salary listed
- Role involves hands-on writing that directly affects customer experience
- Candidates are discouraged from using AI tools during the interview process
- Flexible work model with Hub-Hybrid-Remote options, but specifics depend on the role
Summarised from Simpplr's posting. Read the full original.
Listed by Simpplr on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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