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ShipBob, Inc.

Onsite Merchant Support Specialist

ShipBob, Inc. · Iron Mountain, Kettering

Posted 13 days ago

or apply directly on ShipBob, Inc.'s site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
ShipBob, Inc.'s roles stay open a median of 42 days
Reposted
No
Salary listed
No
35% of ShipBob, Inc.'s roles list one
Ghost-job risk at ShipBob, Inc.
high
35 stale, 3 reposted of 71 open
Hiring momentum
111 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from ShipBob, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for ShipBob, Inc..

About this role

The Onsite Merchant Support Specialist at ShipBob is responsible for monitoring and completing inventory control activities for merchants at partner fulfillment centers. This role involves running daily cycle counts, investigating inventory discrepancies, performing audits, and ensuring a high-quality merchant experience. The specialist will communicate directly with leadership and associates to resolve merchant concerns and report on performance during business reviews.

Our read on this posting2.6out of 5
benefits
2/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of ShipBob, Inc. as an employer.

What you need

  • 2+ years of experience with ICQA processes in a 3PL or warehousing environment
  • Ability to speak, read, and write fluently in English
  • Proficiency with Warehouse Management System software
  • Demonstrated ability to work independently without direct supervision on-site
  • Effective written and verbal communication skills
  • Excellent time-management and prioritization skills

Nice to have

  • Experience using an RF Scanner
  • Experience communicating directly with customers or vendors

What you get

  • Medical and Wellness Benefits
  • Life Assurance
  • Income Protection
  • Pension Scheme

Worth weighing

  • Role involves physical demands such as lifting and standing for long periods
  • Fast-paced and highly adaptive environment may not suit everyone
  • No specific salary or compensation details provided

Summarised from ShipBob, Inc.'s posting. Read the full original.

Listed by ShipBob, Inc. on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at ShipBob, Inc.

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