Samsara

Technical Support Engineer I - Mexico

Samsara · Remote - Mexico

Posted about a month ago

or apply directly on Samsara's site. We never take the application ourselves.

Is this posting real?

This role has been open
33 days
Samsara's roles stay open a median of 45 days
Reposted
No
Salary listed
No
4% of Samsara's roles list one
Ghost-job risk at Samsara
low
0 stale, 7 reposted of 260 open
Hiring momentum
433 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Samsara's own greenhouse board since 2026-08-03. Full hiring picture for Samsara.

About this role

As a Technical Support Engineer I at Samsara, you'll provide hardware and software support to customers, focusing on resolving complex issues and improving overall support processes. Your role involves collaborating with other support engineers, managing customer inquiries, documenting solutions, and providing feedback to engineering and product teams. This position requires strong technical skills and excellent communication to effectively assist customers and enhance their experience with Samsara's IoT solutions.

Our read on this posting2.6out of 5
benefits
2/5
freshness
3/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Samsara as an employer.

What you need

  • B.S. in Computer Science, Engineering (Mechanical/Electrical), or other technical fields
  • 1-3 years of experience in support, engineering, or other technical roles
  • Bilingual proficiency in English and Spanish
  • Experience with troubleshooting and supporting hardware & software products
  • Strong familiarity with using CRMs like Zendesk or Salesforce
  • Excellent customer service and interpersonal skills

Nice to have

  • Experience with industrial systems, electronics, tinkering with cars or IoT devices
  • French or German proficiency

What you get

  • Above-market total compensation through base salary, performance-based bonus, and equity
  • Flexible, employee-led remote model
  • Professional development stipend
  • Comprehensive health and parental leave plans

Worth weighing

  • Remote position limited to candidates residing in Mexico
  • No relocation assistance provided
  • Requires working holidays and weekends as needed

Summarised from Samsara's posting. Read the full original.

Listed by Samsara on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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