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Samsara

Manager I, Customer Success Manager

Samsara · Remote - Canada

Posted about 2 months ago

or apply directly on Samsara's site. We never take the application ourselves.

Is this posting real?

This role has been open
73 days
Samsara's roles stay open a median of 81 days
Reposted
No
Salary listed
No
4% of Samsara's roles list one
Ghost-job risk at Samsara
high
256 stale, 7 reposted of 260 open
Hiring momentum
433 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Samsara's own greenhouse board since 2026-08-03. Full hiring picture for Samsara.

About this role

As the Manager of the Scaled Customer Success team at Samsara, you will lead a team focused on ensuring customer adoption and value from Samsara's products. Your responsibilities include hiring and developing team members, managing performance, and driving customer outcomes through structured onboarding and engagement. You will also collaborate cross-functionally to enhance processes and improve customer experiences in a fast-paced environment.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Samsara as an employer.

What you need

  • 2+ years of experience managing a team
  • Experience implementing a scaled onboarding or account management program
  • SaaS experience preferred
  • Experience with a customer success CRM such as Gainsight or Totango
  • Strong problem solving skills
  • Bachelor’s degree from a 4-year institution

What you get

  • Annual on-target earnings (OTE) range of $134,172.50 — $173,635 USD
  • Performance-based bonus/variable pay
  • Equity for eligible roles
  • Flexible, employee-led remote model
  • Professional development stipend
  • Comprehensive health and parental leave plans

Worth weighing

  • No specific mention of the technology stack used
  • High visibility position may come with pressure
  • Remote position requires candidates to reside in Canada

Summarised from Samsara's posting. Read the full original.

Listed by Samsara on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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