or apply directly on SafeBreach's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 25 days SafeBreach's roles stay open a median of 68 days
- Reposted
- No
- Salary listed
- Yes 50% of SafeBreach's roles list one
- Ghost-job risk at SafeBreach
- high 6 stale, 0 reposted of 8 open
- Hiring momentum
- 9 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-25
Measured from postings appearing on and disappearing from SafeBreach's own greenhouse board since 2026-08-03. Full hiring picture for SafeBreach.
About this role
As a Technical Support Engineer at SafeBreach, you will troubleshoot and resolve complex technical issues for enterprise customers using the company's exposure validation platform. Your role involves replicating customer environments, managing escalations, and collaborating with various teams to improve processes and documentation. This position is ideal for someone with a few years of technical support experience looking to enhance their cybersecurity knowledge.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SafeBreach as an employer.
What you need
- 2–5 years in technical support (Tier 2/3) or a similar customer-facing technical role in cybersecurity or SaaS
- Working knowledge of the MITRE ATT&CK framework and familiarity with detection engineering concepts
- Hands-on experience with SIEM, EDR, firewalls, threat intelligence platforms, or vulnerability management
- Comfortable troubleshooting across cloud environments (AWS, Azure, GCP) and on-premises systems (Windows, macOS, Linux)
- Methodical approach to problem-solving, including log analysis and networking fundamentals (TCP/IP, DNS, proxies, certificates)
- Experience with case management and ticketing tools (e.g., Salesforce, Jira)
Nice to have
- Hands-on background as a penetration tester, red teamer or security consultant
- Scripting skills in Python, PowerShell, or Bash for troubleshooting and automation
- Experience in a startup or rapidly scaling company
- Certifications such as CompTIA Security+, CySA+, Network+, cloud associate-level certifications, or security vendor certifications
What you get
- Excellent growth opportunities
- Fully remote work and flexible PTO
- Highly competitive salary and equity grants
- Health, dental and vision insurance
- Generous Parental leave
- Monthly phone and internet stipend
Worth weighing
- Base salary range is $110,000 - $135,000/yr
- Role involves significant troubleshooting and customer interaction, which may be demanding
- Position is fully remote but prefers candidates in Eastern or Central Time Zones
Summarised from SafeBreach's posting. Read the full original.
Listed by SafeBreach on their greenhouse job board, last confirmed open on 2026-10-25. PitchMeAI is not the employer.
More roles at SafeBreach
- Technical Account Manager (TAM)United States
- Marketing Campaign ManagerUnited States
- Global MSSP Sales ManagerUnited States