Safe

Customer Success Advisor

Safe · Remote, Americas

Posted 10 days ago

or apply directly on Safe's site. We never take the application ourselves.

Is this posting real?

This role has been open
10 days
Safe's roles stay open a median of 44 days
Reposted
No
Salary listed
No
0% of Safe's roles list one
Ghost-job risk at Safe
low
0 stale, 0 reposted of 22 open
Hiring momentum
25 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Safe's own lever board since 2026-08-04. Full hiring picture for Safe.

About this role

As a Customer Success Advisor at Safe, you will be responsible for ensuring the success of enterprise customers using the CTEM platform throughout its lifecycle. This includes building relationships with key stakeholders, acting as the voice of the customer, and driving key metrics related to customer success. You will also assist in resolving deployment issues and communicate customer needs to the product management team.

Our read on this posting2.8out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Safe as an employer.

What you need

  • Experience in customer success or account management, preferably in a technology or cybersecurity context
  • Strong communication skills to build relationships with CISOs, CIOs, and IT operational teams
  • Ability to drive key metrics such as GRR, NRR, and value realization
  • Experience in reconciling differing success definitions among stakeholders
  • Ability to become a platform expert and help customers achieve self-sufficiency

Nice to have

  • Experience with the CTEM platform or similar cybersecurity tools
  • Familiarity with risk management and compliance frameworks
  • Experience in a fast-paced startup environment

What you get

  • Meaningful Equity
  • Unlimited Leaves
  • Comprehensive Benefits including top-tier medical insurance and wellness benefits
  • Career Trajectory with opportunities for advancement

Worth weighing

  • No salary information provided
  • High-intensity, mission-driven culture may not suit everyone
  • Role requires ownership and accountability, which may be demanding

Summarised from Safe's posting. Read the full original.

Listed by Safe on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Safe

All 22 open roles at Safe

Apply to a Customer Success Advisor position at Safe - Jobs near me at Remote, Americas