Manager, Customer Resilience Management - Customer Success
Rubrik Job Board · US Remote
Posted 23 days ago
or apply directly on Rubrik Job Board's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Rubrik Job Board's roles stay open a median of 35 days
- Reposted
- No
- Salary listed
- No 0% of Rubrik Job Board's roles list one
- Ghost-job risk at Rubrik Job Board
- high 63 stale, 7 reposted of 143 open
- Hiring momentum
- 208 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Rubrik Job Board's own greenhouse board since 2026-08-03. Full hiring picture for Rubrik Job Board.
About this role
The Manager of the Customer Resilience team at Rubrik will oversee the post-sales journey for select Enterprise Accounts, leading a team of Customer Resilience Managers. This role involves hiring, coaching, and managing the team to ensure customer satisfaction and achievement of business goals, while also driving strategies for account growth and operational excellence.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rubrik Job Board as an employer.
What you need
- Bachelor's degree in a computer-related discipline preferred
- 10+ years of experience in customer success and/or technical account management in a technology company
- 3+ years leading and managing people, and building high-performing teams
- Excellent written and verbal communication skills
- Strong planning, decision-making, staffing, and process-improvement skills
- Excellent interpersonal and teamwork skills; proven ability to build working relationships at all levels of management
What you get
- Base salary range of $155,500 — $233,300 USD
- Bonus potential
- Equity
- Benefits
Worth weighing
- Role involves managing a team and requires strong leadership skills
- No specific mention of the technology stack used
- The position may require working outside standard business hours due to escalations
- High accountability for customer lifecycle management and performance metrics
Summarised from Rubrik Job Board's posting. Read the full original.
Listed by Rubrik Job Board on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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