or apply directly on Rubrik Job Board's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Rubrik Job Board's roles stay open a median of 35 days
- Reposted
- No
- Salary listed
- No 0% of Rubrik Job Board's roles list one
- Ghost-job risk at Rubrik Job Board
- high 63 stale, 7 reposted of 143 open
- Hiring momentum
- 208 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Rubrik Job Board's own greenhouse board since 2026-08-03. Full hiring picture for Rubrik Job Board.
About this role
The Customer Resilience Manager (CRM) at Rubrik is responsible for overseeing the post-sales journey of select Enterprise Accounts, acting as the main point of contact to advocate for customers and ensure their satisfaction. The role involves collaborating with various internal teams to drive product enhancements, manage escalations, and develop success plans that align with customer goals. The CRM also monitors customer environments to prevent issues and enhance overall engagement and satisfaction throughout the customer lifecycle.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rubrik Job Board as an employer.
What you need
- Bachelor’s degree in a computer-related discipline
- Minimum of 8 years of experience in a customer experience and/or account management role within a technology-based company
- Ability to coordinate and lead necessary resources to fulfill customer needs and expectations
- Strong customer orientation with proactive engagement
- Excellent presentation, written, and verbal communication skills
- Demonstrated expertise in escalation management and account management at the global IT Enterprise level
Worth weighing
- No salary listed
- Role involves travel and potential after-hours work
- Focus on customer satisfaction and engagement may require a high level of interpersonal skills and proactive management
Summarised from Rubrik Job Board's posting. Read the full original.
Listed by Rubrik Job Board on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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