or apply directly on Roblox's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Roblox's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Roblox's roles list one
- Ghost-job risk at Roblox
- low 0 stale, 9 reposted of 234 open
- Hiring momentum
- 313 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Roblox's own greenhouse board since 2026-08-03. Full hiring picture for Roblox.
About this role
As an IT Support Technician III at Roblox, you will deliver high-quality technology experiences by independently troubleshooting complex hardware and software issues. You will provide technical support for executives and internal events, proactively identify risks, and improve support processes. This role requires onsite presence in San Mateo, CA, and emphasizes responsiveness, attention to detail, and collaboration across teams.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Roblox as an employer.
What you need
- 5+ years of hands-on experience in an IT Support, Desktop Support, or equivalent technical support role
- Experience providing high-touch technical support to executives or senior leaders
- Hands-on experience supporting company events and conference rooms using tools like Zoom
- Strong troubleshooting experience across macOS and Windows
- Experience supporting enterprise platforms such as Okta, Slack, Zoom, Google Workspace, and Microsoft 365
- Familiarity with endpoint management platforms like Jamf or Workspace ONE
What you get
- Hourly pay range of $50.27 — $61.58 USD
- Equal employment opportunities
- Reasonable accommodations for candidates with qualifying disabilities or religious beliefs
Worth weighing
- Onsite support required 5 days a week in San Mateo, CA
- No specific mention of additional benefits for hourly positions
- Vague details on potential for future pay modifications
- No salary listed for specific experience levels
Summarised from Roblox's posting. Read the full original.
Listed by Roblox on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Roblox
- Senior Software Engineer - OrchestrationSan Mateo, CA, United States
- Senior Product Designer, MonetizationSan Mateo, CA, United States
- Software Engineer, Creator BusinessSan Mateo, CA, United States
- People & Talent PartnerVancouver, British Columbia, Canada
- Software Engineer, Foundation AISan Mateo, CA, United States
- Engineering Manager - SubscriptionsSan Mateo, CA, United States
- Product Marketing Manager, MarketplaceSan Mateo, CA, United States
- Senior Director of Engineering, Generative AISan Mateo, CA, United States