or apply directly on Remote People's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Remote People's roles stay open a median of 28 days
- Reposted
- No
- Salary listed
- No 0% of Remote People's roles list one
- Ghost-job risk at Remote People
- moderate 4 stale, 0 reposted of 14 open
- Hiring momentum
- 28 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Remote People's own greenhouse board since 2026-08-03. Full hiring picture for Remote People.
About this role
The Support Specialist at Remote People is responsible for managing client inquiries and issues through an internal ticketing system, ensuring timely resolutions and maintaining effective communication. This role involves collaborating with various internal teams, conducting client training, and analyzing support data to enhance service delivery. The Specialist will also engage with clients through multiple channels, providing exceptional service and support.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Remote People as an employer.
What you need
- A minimum of 3 years of experience in customer service, within EOR or HRTech
- Proficiency in Customer Support tools like Freshdesk, Zendesk, Salesforce, or WeCom/WeChat
- Fluency in English (C2 or equivalent)
- Ability to work under pressure in a dynamic, fast-paced environment in a global company setting
- Strong problem-solving and critical thinking skills
- High level of organization and attention to detail
What you get
- A competitive salary
- An asynchronous working environment
- A 'Remote-First' company environment (or Hybrid) - based on the nature of the job
- The ability to work from abroad for a short period of time
- Growth opportunities within the company
- We provide all new joiners with the necessary hardware to ensure you have the tools you need to succeed from day one
Worth weighing
- Remote work environment may require self-discipline and adaptability
- Fast-paced setting may lead to high-pressure situations
- Role involves significant interaction with clients, requiring strong interpersonal skills
Summarised from Remote People's posting. Read the full original.
Listed by Remote People on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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