Refeyn Ltd

Service and Support Engineer (Boston/New England)

Refeyn Ltd · Boston

Posted 20 days ago

or apply directly on Refeyn Ltd's site. We never take the application ourselves.

Is this posting real?

This role has been open
20 days
Refeyn Ltd's roles stay open a median of 21 days
Reposted
No
Salary listed
No
0% of Refeyn Ltd's roles list one
Ghost-job risk at Refeyn Ltd
moderate
3 stale, 0 reposted of 11 open
Hiring momentum
15 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Refeyn Ltd's own greenhouse board since 2026-08-03. Full hiring picture for Refeyn Ltd.

About this role

The Service and Support Engineer will be responsible for installing, maintaining, and repairing Refeyn instruments both in-house and at customer sites. This role includes performing preventative maintenance, providing remote support for service issues, conducting user training, and collaborating with manufacturing and R&D teams to enhance instrument reliability.

Our read on this posting3.2out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Refeyn Ltd as an employer.

What you need

  • BSc or Masters Degree in Engineering/Physics
  • 3 years of experience using sensitive scientific equipment
  • 1 year of customer-facing interaction
  • Experience troubleshooting complex scientific equipment
  • Experience with electronic assemblies and/or optical systems

Nice to have

  • Experience working with scientific instrumentation software troubleshooting
  • Experience with liquid handling robots
  • Experimental experience with proteins, DNA or other biomolecules

What you get

  • Salary between $76,000 and $96,000 depending on experience
  • 25 days PTO per year in addition to 10 paid holidays
  • 5% company match to 401(k)
  • A paid volunteer day per year
  • Annual wellbeing allowance
  • Comprehensive core benefits package including Medical, Dental, Vision, Life insurance, Workers Compensation Insurance, and Employee Assistance Program

Worth weighing

  • Some travel required, specifics not detailed
  • Role involves working with sensitive scientific equipment and PPE
  • No specific mention of career advancement opportunities or long-term projects

Summarised from Refeyn Ltd's posting. Read the full original.

Listed by Refeyn Ltd on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Refeyn Ltd

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