or apply directly on RADAR's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 22 days RADAR's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 100% of RADAR's roles list one
- Ghost-job risk at RADAR
- high 7 stale, 0 reposted of 13 open
- Hiring momentum
- 24 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from RADAR's own greenhouse board since 2026-08-03. Full hiring picture for RADAR.
About this role
The Lead, Field Maintenance Support at RADAR is responsible for ensuring the health and performance of RADAR technology after installation. This role involves troubleshooting technical issues, coordinating field service technicians, managing vendor relationships, and improving field maintenance processes. The position requires strong technical skills and operational ownership to resolve issues efficiently across multiple retail locations.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of RADAR as an employer.
What you need
- Experience in technical support, field service, IT infrastructure, retail technology, IoT, systems integration, or a related field
- Experience supporting technology deployed across multiple physical locations
- Strong technical troubleshooting skills across hardware, networking, connectivity, power, cabling, and related infrastructure
- Experience coordinating or managing third-party technicians, field service providers, MSPs, or systems integrators
- Ability to troubleshoot technical issues remotely while guiding technicians through onsite resolution
- Strong ownership and accountability for issues involving multiple teams or vendors
Nice to have
- Experience supporting technology within retail stores or another distributed physical environment
- Previous experience with RFID, IoT devices, sensors, networking equipment, PoE, structured cabling, or low-voltage systems
- Experience managing regional or nationwide field service partners
- Experience with hardware replacement, spare inventory, RMA, and asset lifecycle processes
- Experience developing technician training, troubleshooting documentation, or certification programs
What you get
- Base salary range of $105,000-$140,000
- Equity
- Comprehensive medical and dental coverage
- Life and disability benefits
- 401k plan
- Flexible time off
Worth weighing
- No specific mention of the technology stack or tools used
- Role involves significant coordination with external partners, which may vary in quality and responsiveness
- Dynamic environment may require adaptability as processes are still evolving
Summarised from RADAR's posting. Read the full original.
Listed by RADAR on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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