or apply directly on Quince's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Quince's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 21% of Quince's roles list one
- Ghost-job risk at Quince
- high 83 stale, 12 reposted of 134 open
- Hiring momentum
- 216 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Quince's own greenhouse board since 2026-08-03. Full hiring picture for Quince.
About this role
As a Customer Experience Specialist at Quince, you will engage with customers across various channels including chat, email, phone, and social media, ensuring they receive thoughtful and high-quality service. Your role involves owning the customer experience from start to finish, resolving issues with empathy, and becoming a product expert to guide customers confidently. You will also be expected to identify opportunities for improvement in customer interactions and maintain a calm demeanor during busy periods.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Quince as an employer.
What you need
- High School diploma or GED
- Minimum 2 years of customer service experience
- Comfortable with working on-site in our Toronto office (5 days per week)
What you get
- $24 CAD/hour with tenure based increases
- Up to $1,300 CAD/month performance bonus
- 3-week paid training and onboarding
- Set schedule with guaranteed hours
- Hospital coverage, Paramedical, Dental, Vision & Prescription, Virtual Healthcare, Life and Disability, 401K and more.
Worth weighing
- On-site work required in Toronto office 5 days a week
- Role involves handling customer issues and requires strong emotional intelligence
Summarised from Quince's posting. Read the full original.
Listed by Quince on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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