or apply directly on Qualia's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Qualia's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 13% of Qualia's roles list one
- Ghost-job risk at Qualia
- high 13 stale, 4 reposted of 23 open
- Hiring momentum
- 29 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Qualia's own greenhouse board since 2026-08-03. Full hiring picture for Qualia.
About this role
As a Customer Support Representative for Resware at Qualia, you will assist customers in navigating the Resware software, addressing their inquiries and issues with empathy and efficiency. Your role involves providing timely customer service, troubleshooting problems, and collaborating with technical support teams to enhance user experience. You will also conduct training sessions to ensure customers understand the software's proper use, all while maintaining a focus on customer satisfaction and feedback.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Qualia as an employer.
What you need
- 1 to 2 years of industry experience in real estate, title, or escrow
- Excellent organization and interpersonal skills
- Excellent verbal and written communication skills
- Strong software skills
- Customer service/support experience via phone and email
- Ability to work with all levels of customers, including end-users, management, and executives
What you get
- Comprehensive health plans
- 401k program
- Commuter benefits
- Professional development
- Parental leave
- Flexible time off policy
Worth weighing
- No salary listed
- Role involves collaboration with a separate technical support team
- Emphasis on empathy and problem-solving in a high-stress industry
Summarised from Qualia's posting. Read the full original.
Listed by Qualia on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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