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Process Street

Jr. Customer Success Manager (Remote)

Process Street · PT Remote

Posted 29 days ago

or apply directly on Process Street's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
Process Street's roles stay open a median of 30 days
Reposted
No
Salary listed
No
0% of Process Street's roles list one
Ghost-job risk at Process Street
moderate
13 stale, 0 reposted of 43 open
Hiring momentum
57 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Process Street's own greenhouse board since 2026-08-03. Full hiring picture for Process Street.

About this role

As a Jr. Customer Success Manager at Process Street, you'll engage with customers to help them implement and maximize the value of the company's AI software platform. Your role will involve building relationships, guiding new customers through onboarding, and supporting existing clients by addressing their questions and needs. You'll also contribute to customer support resources and collaborate with other departments to ensure customer feedback informs product development.

Our read on this posting3.2out of 5
benefits
3/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Process Street as an employer.

What you need

  • Genuine love for working with people and solving problems
  • Experience working directly with customers or clients
  • Comfortable in a startup or entrepreneurial environment
  • Self-starter driven by goals
  • Excellent written and verbal communication skills

Nice to have

  • Experience with AI and automation tools
  • Curiosity about technology and new ways of working

What you get

  • Unlimited PTO policy
  • Regular social time activities
  • Generous health insurance for US employees and their families
  • Equity for all full-time roles
  • Opportunity to shape the future of no-code automation

Worth weighing

  • Role is fully remote but requires working US business hours
  • No prior experience as a Customer Success Manager required, which may appeal to early-career candidates
  • The position involves a significant amount of customer interaction, which may not suit everyone

Summarised from Process Street's posting. Read the full original.

Listed by Process Street on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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