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Process Street

Jr. Customer Success Manager (Remote)

Process Street · PT Remote

Posted 29 days ago

or apply directly on Process Street's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
Process Street's roles stay open a median of 30 days
Reposted
No
Salary listed
No
0% of Process Street's roles list one
Ghost-job risk at Process Street
moderate
13 stale, 0 reposted of 43 open
Hiring momentum
57 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Process Street's own greenhouse board since 2026-08-03. Full hiring picture for Process Street.

About this role

As a Jr. Customer Success Manager at Process Street, you'll be responsible for building trusted relationships with customers, guiding them through onboarding and implementation, and supporting their ongoing needs. You'll also contribute to support resources, track key metrics, and collaborate with other departments to ensure customer feedback informs product development.

Our read on this posting3.2out of 5
benefits
3/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Process Street as an employer.

What you need

  • Genuine love for working with people and solving problems
  • Experience working directly with customers or clients
  • Comfortable in a startup or entrepreneurial environment
  • Self-starter driven by goals
  • Excellent written and verbal communication skills

Nice to have

  • Experience with AI and automation tools
  • Curiosity about technology and creative problem-solving

What you get

  • Unlimited PTO policy
  • Regular social time activities
  • Generous health insurance for US employees and their families
  • Equity for all full-time roles
  • Opportunity to shape the future of no-code automation

Worth weighing

  • Role requires working US business hours while being fully remote
  • No specific prior experience as a Customer Success Manager required, but customer experience is essential
  • The company emphasizes a collaborative remote culture which may not suit everyone

Summarised from Process Street's posting. Read the full original.

Listed by Process Street on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

More roles at Process Street

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