Process Street

Jr. Customer Success Manager (Remote)

Process Street · PT Remote

Posted 29 days ago

or apply directly on Process Street's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
Process Street's roles stay open a median of 30 days
Reposted
No
Salary listed
No
0% of Process Street's roles list one
Ghost-job risk at Process Street
moderate
13 stale, 0 reposted of 43 open
Hiring momentum
57 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Process Street's own greenhouse board since 2026-08-03. Full hiring picture for Process Street.

About this role

As a Jr. Customer Success Manager at Process Street, you'll be responsible for building relationships with customers, guiding them through onboarding, and supporting their ongoing needs. You'll also contribute to the development of support resources and collaborate with other departments to ensure customer feedback shapes product strategy. This role is ideal for someone who enjoys problem-solving and has a passion for helping others succeed with the product.

Our read on this posting3.2out of 5
benefits
3/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Process Street as an employer.

What you need

  • Customer experience working directly with customers or clients
  • Experience in a startup or entrepreneurial environment
  • Self-starter driven by goals
  • Strategic and creative thinking skills
  • Strong relationship-building skills
  • Experience with AI and new tools

What you get

  • Unlimited PTO policy
  • Regular social time activities
  • Generous health insurance for US employees and their families
  • Equity for all full-time roles
  • Opportunity to shape the future of no-code automation

Worth weighing

  • Role requires working US business hours while being remote
  • No prior customer success management experience required, but strong customer interaction experience is needed
  • The position emphasizes a startup culture which may involve ambiguity and resourcefulness

Summarised from Process Street's posting. Read the full original.

Listed by Process Street on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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