or apply directly on Precisely US Jobs's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 58 days Precisely US Jobs's roles stay open a median of 68 days
- Reposted
- No
- Salary listed
- No 2% of Precisely US Jobs's roles list one
- Ghost-job risk at Precisely US Jobs
- high 39 stale, 0 reposted of 42 open
- Hiring momentum
- 59 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Precisely US Jobs's own greenhouse board since 2026-08-03. Full hiring picture for Precisely US Jobs.
About this role
The Service Desk Technician at Precisely will provide technical support to local and remote employees, focusing on troubleshooting hardware, software, and operating system issues, particularly with Microsoft 365. The role involves managing support tickets, creating documentation, and assisting with device deployment and inventory management, all while ensuring excellent customer service and collaboration with the IT team.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Precisely US Jobs as an employer.
What you need
- Associate degree in Information Technology, Computer Science, or a related field preferred, or equivalent work experience
- 2+ years of experience in a Service Desk, Help Desk, IT Support, Desktop Support, or related technical support role
- 2+ years supporting Windows operating systems
- 2+ years supporting Microsoft 365 applications
- Experience with Active Directory
- Experience with Microsoft Entra ID (Azure AD)
Nice to have
- Experience supporting Microsoft Intune, Autopilot, and modern device management environments
- Experience administering Microsoft Entra ID (Azure AD), group management, and identity-related troubleshooting
- Knowledge of networking concepts including TCP/IP, DNS, DHCP, VPN, and wireless connectivity troubleshooting
- Experience supporting conference room technology, audiovisual equipment, and office collaboration tools
- Experience with IT asset management, inventory control, equipment deployment, shipping, and receiving processes
Worth weighing
- Onsite position in Tempe, Arizona, which may not suit all candidates
- No travel required, which may limit exposure to different environments
- Role emphasizes the use of AI tools, which may require a learning curve for those unfamiliar
- Focus on customer service and documentation may not appeal to all technical candidates
Summarised from Precisely US Jobs's posting. Read the full original.
Listed by Precisely US Jobs on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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