or apply directly on Plooto's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days Plooto's roles stay open a median of 19 days
- Reposted
- No
- Salary listed
- No 0% of Plooto's roles list one
- Ghost-job risk at Plooto
- moderate 3 stale, 0 reposted of 10 open
- Hiring momentum
- 11 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Plooto's own greenhouse board since 2026-08-03. Full hiring picture for Plooto.
About this role
The Enterprise Customer Success Manager at Plooto will manage relationships with strategic accounting firms and enterprise clients, focusing on driving adoption and expansion of Plooto's services. The role involves developing tailored success plans, leading business reviews, identifying upsell opportunities, and coordinating onboarding processes. This position requires strong relationship management skills and the ability to influence executive stakeholders while ensuring high client satisfaction.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Plooto as an employer.
What you need
- 6+ years of experience in customer success, strategic account management, or enterprise sales, preferably in SaaS, fintech, or payments
- Proven track record managing enterprise or national accounts with complex stakeholder maps and six-figure+ contract values
- Demonstrated ability to meet or exceed NRR, expansion, or growth targets in a quota-carrying CSM or account management role
- Executive presence, comfortable leading QBRs, navigating C-suite relationships, and influencing without authority
- Strong strategic thinking: able to build account plans, identify growth levers, and connect Plooto's value to a firm's business outcomes
- Exceptional communication, organizational, and project management skills; able to manage multiple complex accounts simultaneously
Nice to have
- Experience in the accounting software, payments, or AP/AR ecosystem
Worth weighing
- Fully remote role open to candidates in Canada and India
- No specific salary information provided
- Role involves travel to visit enterprise partner offices
- Position requires managing complex onboarding and implementation processes
Summarised from Plooto's posting. Read the full original.
Listed by Plooto on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Plooto
- Decision Scientist, RiskRemote - Canada
- Manager, Privacy & Regulatory ComplianceRemote - Canada
- Manager, Cross-Border & FX PaymentsRemote - Canada
- Account Manager, Direct SalesIndia
- Business Development RepresentativeIndia