Plenti

Collections Specialist

Plenti · Sydney or Adelaide

Posted about 3 months ago

or apply directly on Plenti's site. We never take the application ourselves.

Is this posting real?

This role has been open
77 days
Plenti's roles stay open a median of 70 days
Reposted
No
Salary listed
No
0% of Plenti's roles list one
Ghost-job risk at Plenti
high
11 stale, 0 reposted of 13 open
Hiring momentum
16 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Plenti's own lever board since 2026-08-04. Full hiring picture for Plenti.

About this role

The Collections Specialist at Plenti is responsible for managing a portfolio of overdue accounts, engaging with customers who are behind on loan repayments, and negotiating payment arrangements. The role involves customer support, problem-solving, and ensuring compliance with relevant regulations while maintaining accurate records and collaborating with internal and external stakeholders.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Plenti as an employer.

What you need

  • Experience in a fast-paced customer service environment (e.g. contact centre, retail, hospitality or financial services)
  • Confident, empathetic communicator, comfortable with direct and difficult conversations
  • Sound judgement and problem-solving ability
  • Strong attention to detail, organisation and caseload management
  • Comfortable learning and using new systems (such as collections platforms and CRM tools)
  • Genuine passion for finance and supporting customers

Nice to have

  • Collections experience, particularly with secured and/or unsecured arrears accounts

What you get

  • Flexible working
  • Volunteer and study leave
  • Monthly social events
  • Office snacks
  • Company Townhalls
  • D&I initiatives and events

Worth weighing

  • No salary listed
  • Role involves managing difficult conversations with customers
  • Collections experience preferred but not mandatory
  • Fast-paced environment may not suit everyone

Summarised from Plenti's posting. Read the full original.

Listed by Plenti on their lever job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

More roles at Plenti

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