or apply directly on Planet's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Planet's roles stay open a median of 70 days
- Reposted
- No
- Salary listed
- No 0% of Planet's roles list one
- Ghost-job risk at Planet
- high 124 stale, 12 reposted of 127 open
- Hiring momentum
- 156 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Planet's own greenhouse board since 2026-08-03. Full hiring picture for Planet.
About this role
The Manager for Customer Success - Commercial Markets at Planet leads a global team of Customer Success Managers focused on enhancing adoption and retention among key commercial accounts. This role involves overseeing daily operations, collaborating with sales and product teams, and serving as a senior escalation point for account health and growth. The position is hybrid, requiring in-office work three days a week in San Francisco or Washington D.C.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Planet as an employer.
What you need
- 4+ years of customer success, account management, or strategic customer-facing experience in enterprise B2B SaaS or technology
- 2+ years in a supervisory or team leadership role
- Deep understanding of commercial business models
- Track record of building and maintaining relationships with C-suite and VP-level stakeholders
- Ability to align internal teams around customer outcomes
- Proficiency in using CRM and Customer Success tools (e.g., Salesforce, Gainsight, Zendesk)
Nice to have
- Experience in a field related to Earth Observation, Geographic Information Systems (GIS), or public policy
- Familiarity with geospatial solutions, remote sensing, or GIS imagery
- Ability to translate customer data into actionable insights
- Experience leading organizational change management efforts
- Experience leveraging AI technologies to increase team efficiencies
What you get
- Comprehensive Medical, Dental, and Vision plans
- Health Savings Account (HSA) with a company contribution
- Generous Paid Time Off in addition to holidays and company-wide days off
- 16 Weeks of Paid Parental Leave
- Wellness Program and Employee Assistance Program (EAP)
- Home Office Reimbursement
Worth weighing
- Hybrid role requiring in-office work three days a week
- No specific mention of salary beyond the range provided for San Francisco
- Role involves significant collaboration with sales and product teams, which may require adaptability to different working styles
Summarised from Planet's posting. Read the full original.
Listed by Planet on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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