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Planet

Customer Success Manager II, Commercial Markets

Planet · San Francisco, CA; Arlington, VA

Posted about 2 months ago

or apply directly on Planet's site. We never take the application ourselves.

Is this posting real?

This role has been open
70 days
Planet's roles stay open a median of 70 days
Reposted
No
Salary listed
No
0% of Planet's roles list one
Ghost-job risk at Planet
high
124 stale, 12 reposted of 127 open
Hiring momentum
156 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Planet's own greenhouse board since 2026-08-03. Full hiring picture for Planet.

About this role

As a Customer Success Manager II at Planet, you will manage and expand relationships with customers in commercial markets, focusing on agriculture and mapping. Your role involves ensuring customers maximize the value of Planet's geospatial solutions, collaborating closely with sales teams, and driving customer success through strategic planning and execution of success plans and QBRs.

Our read on this posting2.8out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Planet as an employer.

What you need

  • 6+ years of experience in Customer Success, Account Management, or a strategic customer-facing role
  • Bachelor’s degree in a relevant field
  • Good working knowledge of remote sensing, GIS, or geospatial imagery products
  • A track record of acting as a thought partner by asking reframing questions that probe client motivations, pressures, and business context
  • A solid understanding of commercial business models
  • Great situational awareness with an outstanding ability to read between the lines

Nice to have

  • Experience working within the agriculture sector
  • Proficiency in using Customer Relationship Management (CRM) and Customer Success (CS) tools
  • Ability to translate customer data into actionable insights
  • Experience leading organizational change management efforts

What you get

  • Comprehensive Medical, Dental, and Vision plans
  • Health Savings Account (HSA) with a company contribution
  • Generous Paid Time Off in addition to holidays and company-wide days off
  • 16 Weeks of Paid Parental Leave
  • Wellness Program and Employee Assistance Program (EAP)
  • Home Office Reimbursement

Worth weighing

  • Hybrid role requiring in-office work 3 days per week in San Francisco or Washington DC
  • No specific mention of salary benefits beyond commission eligibility and salary ranges
  • The role may involve navigating high-stakes customer situations which could be stressful

Summarised from Planet's posting. Read the full original.

Listed by Planet on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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