or apply directly on Planet's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days Planet's roles stay open a median of 34 days
- Reposted
- No
- Salary listed
- No 0% of Planet's roles list one
- Ghost-job risk at Planet
- high 56 stale, 12 reposted of 127 open
- Hiring momentum
- 156 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Planet's own greenhouse board since 2026-08-03. Full hiring picture for Planet.
About this role
As a Customer Success Manager for Civil Government at Planet, you will manage and expand relationships with public sector entities across Europe, the Middle East, and Africa. Your role involves helping these customers maximize the value of Planet’s geospatial solutions, ensuring effective integration into their workflows for applications like environmental monitoring and emergency response. You will collaborate closely with internal teams and stakeholders to drive customer success and retention.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Planet as an employer.
What you need
- 4+ years of experience in Customer Success, account management, or a similar customer-facing role, ideally supporting government organizations
- Bachelor's degree in a relevant field
- Fluency in Arabic and English
- Good working knowledge of remote sensing, GIS, or geospatial imagery products
- Experience working closely with sales organizations
- Excellent verbal and written communication skills in English and Arabic
Nice to have
- Proficiency in using CRM and CS tools (e.g., Salesforce, Gainsight, Zendesk)
- Ability to translate customer data into actionable insights
- Experience leading organizational change management efforts
- Working proficiency in French or Russian
- Experience with Public Procurement and Tender Processes
What you get
- Paid time off including vacation, holidays and company-wide days off
- Employee Wellness Program
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
Worth weighing
- Remote position with a requirement to work from an office 3 days per week if located near one
- Focus on government entities may limit exposure to other sectors
- Complex stakeholder management may require significant relationship-building efforts
Summarised from Planet's posting. Read the full original.
Listed by Planet on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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