Planet

Customer Success Manager

Planet · APAC, Remote

Posted about 3 months ago

or apply directly on Planet's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Planet's roles stay open a median of 70 days
Reposted
No
Salary listed
No
0% of Planet's roles list one
Ghost-job risk at Planet
high
124 stale, 12 reposted of 127 open
Hiring momentum
156 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Planet's own greenhouse board since 2026-08-03. Full hiring picture for Planet.

About this role

As a Customer Success Manager at Planet, you will focus on managing relationships with small customers and partners in the Asia-Pacific region, particularly Japan. Your role involves ensuring customers adopt and derive value from Planet's geospatial products, providing onboarding and support, and identifying upselling opportunities. You will collaborate with various internal teams and communicate consistently with clients throughout their contract lifecycle.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Planet as an employer.

What you need

  • 4+ years of relevant work experience
  • Bachelor’s Degree in relevant field
  • Good working knowledge of geospatial technologies, GIS or Remote Sensing
  • Experience working with GIS applications (QGIS, ESRI, GEE etc.)
  • Experience working with customers in the Asia-Pacific region
  • Excellent verbal and written communication skills in English

Nice to have

  • Working proficiency in Japanese
  • Working knowledge of Salesforce (SFDC)
  • Sales negotiation skills

What you get

  • Paid time off including vacation, holidays and company-wide days off
  • Employee Wellness Program
  • Home Office Reimbursement
  • Monthly Phone and Internet Reimbursement
  • Tuition Reimbursement and access to LinkedIn Learning
  • Equity

Worth weighing

  • Remote position with an expectation to work from the office 3 days a week if located near one
  • Focus on low-touch customer engagement may limit hands-on interaction
  • Role involves managing a global customer base, which may require flexibility in hours

Summarised from Planet's posting. Read the full original.

Listed by Planet on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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