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Pindrop

Senior Production Support Engineer (3 PM - 12 AM Eastern European Time), Contract Position

Pindrop · Ukraine - Remote

Posted about 3 months ago

or apply directly on Pindrop's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Pindrop's roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of Pindrop's roles list one
Ghost-job risk at Pindrop
high
17 stale, 5 reposted of 18 open
Hiring momentum
34 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Pindrop's own greenhouse board since 2026-08-03. Full hiring picture for Pindrop.

About this role

The Senior Production Support Engineer will work from 3 PM to 12 AM Eastern European Time, focusing on ensuring the reliability and performance of Pindrop's platform. This role involves resolving complex production issues, leading incident responses, collaborating with various teams, and improving system reliability through proactive monitoring and root cause analysis. The position requires a hands-on technologist who enjoys problem-solving and mentoring in a fast-paced, customer-facing environment.

Our read on this posting2.4out of 5
benefits
2/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Pindrop as an employer.

What you need

  • 7+ years of experience in a similar role or strong foundational experience in production support
  • Prior experience in a customer-facing technical role, including direct communication with external customers
  • Strong understanding of RESTful APIs and tools used to interact with them
  • Advanced English is required, with excellent written and verbal communication skills
  • Experience with cloud platforms such as AWS, GCP, or similar
  • Familiarity with Linux operating systems, relational databases, and scripting

What you get

  • Competitive compensation, including equity for all employees
  • Unlimited Paid Time Off (PTO)
  • Remote-first culture

Worth weighing

  • Position is contracted through Alcor BPO
  • Requires after-hours support including weekend coverage once every 6-8 weeks

Summarised from Pindrop's posting. Read the full original.

Listed by Pindrop on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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