Phoenix Contact

Customer Success Manager

Phoenix Contact · Middletown, Pennslyvania

Posted 19 days ago

or apply directly on Phoenix Contact's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
Phoenix Contact's roles stay open a median of 45 days
Reposted
No
Salary listed
No
15% of Phoenix Contact's roles list one
Ghost-job risk at Phoenix Contact
high
24 stale, 0 reposted of 40 open
Hiring momentum
57 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Phoenix Contact's own greenhouse board since 2026-08-03. Full hiring picture for Phoenix Contact.

About this role

The Customer Success Manager acts as a strategic liaison between customers and various internal teams to ensure successful execution of projects related to system Bill of Materials (BOMs) and sourcing activities. This role involves managing customer relationships, coordinating complex programs, analyzing customer data, and driving operational alignment to meet business objectives. The position requires strong project management skills and the ability to influence stakeholders across different functions without direct authority.

Our read on this posting3.6out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Phoenix Contact as an employer.

What you need

  • Bachelor’s degree in Business, Supply Chain, Engineering, or related field
  • 5+ years of experience in customer operations, project management, or supply chain roles
  • Strong understanding of BOM management, tier 1 supplier networks, and S&OP processes
  • Excellent communication and stakeholder management skills
  • Proficiency in ERP systems, customer portals, and forecasting tools

What you get

  • Medical, dental, and vision coverage
  • 401k matching
  • Generous time off package
  • 16 weeks fully paid maternity leave
  • 10 weeks fully paid paternity leave
  • Life insurance

Worth weighing

  • This is a hybrid position requiring at least three days in the office.
  • No direct reports, but substantial coordination across functions is required.
  • Travel requirement of up to 20%, with 5% being international.
  • Occasional availability outside of normal operating hours for critical escalations.

Summarised from Phoenix Contact's posting. Read the full original.

Listed by Phoenix Contact on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Phoenix Contact

All 40 open roles at Phoenix Contact

Apply to a Customer Success Manager position at Phoenix Contact - Jobs near me at Middletown, Pennslyvania