PHENOGY Europe GmbH

Head of Service Management (m/w/d)

PHENOGY Europe GmbH · Heidelberg

Posted 6 days ago

or apply directly on PHENOGY Europe GmbH's site. We never take the application ourselves.

Is this posting real?

This role has been open
6 days
PHENOGY Europe GmbH's roles stay open a median of 30 days
Reposted
No
Salary listed
No
0% of PHENOGY Europe GmbH's roles list one
Ghost-job risk at PHENOGY Europe GmbH
moderate
1 stale, 0 reposted of 3 open
Hiring momentum
5 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from PHENOGY Europe GmbH's own greenhouse board since 2026-08-03. Full hiring picture for PHENOGY Europe GmbH.

About this role

The Head of Service Management at PHENOGY AG will be responsible for building and developing a global service organization for battery energy storage systems. This role involves creating a scalable service model, managing partnerships, ensuring compliance and safety, and transitioning from reactive to predictive service management. The position requires entrepreneurial thinking and a strong technical background in energy systems, as well as the ability to lead service operations and develop lifecycle contracts.

Our read on this posting3.8out of 5
benefits
4/5
freshness
5/5
career value
5/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of PHENOGY Europe GmbH as an employer.

What you need

  • Mehrjährige Erfahrung im Auf- und Ausbau internationaler Service- und After-Sales-Organisationen für komplexe technische Produkte
  • Technische Fachkompetenz aus BESS, Energietechnik, Leistungselektronik, Automatisierung oder vergleichbaren sicherheitskritischen Systemen
  • Erfahrung in der Entwicklung von Serviceprodukten, wiederkehrenden Erlösmodellen und Lifecycle-Verträgen
  • Verständnis für kontinuierliches Compliance- und Dokumentationsmanagement über den gesamten Produktlebenszyklus
  • Fähigkeit, externe Serviceorganisationen über klare Governance, SLAs, Zertifizierung, Training und KPIs zu führen
  • Ausgeprägtes Verständnis für Hochverfügbarkeitsumgebungen

What you get

  • Eine unternehmerische Schlüsselrolle mit direkter Berichtslinie an den COO
  • Möglichkeit, das Servicegeschäft eines schnell wachsenden BESS-Scale-ups als eigenständiges, profitables Geschäftsfeld zu etablieren
  • Enge Zusammenarbeit mit einem starken industriellen Fertigungspartner sowie mit den Teams aus Technology, Supply Chain, Legal und Finance
  • Ein internationales Umfeld mit Wachstumsperspektive
  • Flexible Arbeitszeiten sowie Remote- und Vor-Ort-Arbeit in einem modernen nachhaltigen Büro
  • Verschiedene Veranstaltungen

Worth weighing

  • No salary listed
  • Role involves significant responsibility and requires a strong entrepreneurial mindset
  • Position is not a traditional after-sales role, suggesting a high level of complexity and challenge

Summarised from PHENOGY Europe GmbH's posting. Read the full original.

Listed by PHENOGY Europe GmbH on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at PHENOGY Europe GmbH

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