or apply directly on Paytm's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days Paytm's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 0% of Paytm's roles list one
- Ghost-job risk at Paytm
- low 0 stale, 6 reposted of 212 open
- Hiring momentum
- 327 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Paytm's own lever board since 2026-08-04. Full hiring picture for Paytm.
About this role
The role involves ensuring exceptional customer service for users booking flights through Paytm's platform. Responsibilities include handling customer inquiries across various channels, addressing escalated issues, and implementing process improvements to enhance customer satisfaction. The position also requires collaboration with other departments to resolve issues and improve service delivery.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Paytm as an employer.
What you need
- Strong expertise with GDS tools (Amadeus, Galileo)
- Understanding of ticketing, refunds, cancellations, reissues, and PNR checks
- Experience in the flights/aviation industry
- Proficiency in using CRM software and other customer service tools
Worth weighing
- No specific salary or compensation details provided
- Role focuses heavily on customer service and operational excellence, which may not appeal to those seeking technical or development roles
Summarised from Paytm's posting. Read the full original.
Listed by Paytm on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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